Vanessa A

Review of Vancouver Airport Authority

YVR is a good airport. Clean, easily accessible, a...

YVR is a good airport. Clean, easily accessible, and the staff are ready to assist when needed.
On one occasion however, while travelling with my boyfriend, we approached the gate security area and I was allowed through but he was told to wait due to social distancing. Him being Asian and I non-Asian, they assumed we were travelling separately, so I had to turn back and tell them we were together. They looked surprised and said, Oh you are together? so I said, You assumed we weren t. Nevermind the fact that we had been standing together the entire time.
Such ignorance (especially at an international airport) in 2020, and in a multicultural country like Canada is absolutely absurd. YVR should provide better training for their staff to avoid such occurrences.