CK Antonio

Review of Spring Hill Health and Rehabil...

My mom needed rehab so the case worker at the hosp...

My mom needed rehab so the case worker at the hospital told us to call around and get a feel for where you might want her to go. We live in another state so we had to do this by phone. Spring Hill Health and Rehab was the second place we called and from the very first moment I spoke with Debbie in the admissions office I knew where we wanted my Mom. She was so attentive to our needs and her knowledge eased our minds about putting mom in rehab. She answered all of our questions in such a caring matter. We talked several minutes and she never rushed us off the phone. We didn't have to call anymore facilities because we knew where we wanted Mom to go. Mom was admitted there the next day. Mom was skeptical at first but was quickly reassured by all the smiling faces she came in contact with. I know my mom was a handful and she is a very grouchy person but she did get the best care here. She was very pleased with Jessica and Rebecca the Nurse in charge who talked with her with concerns and questions. To the administrator, you are doing an excellent job, please dont stop what you are doing. It was nice to see you walking around checking on everyone and greeting everyone you came in contact with. The facility also had no odor like most other nursing homes. If mom needs rehab again we will be back!! Thank you to all who took great care of her.