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AtaBtww
Review of Decathlon UK

4 years ago

Good Afternoon/Morning to whom is reading this com...

Good Afternoon/Morning to whom is reading this complaint, my name is Ata but you can call me Tyrone.

I am writing this complaint today on Sunday 12th May 2019 due to a few reasons, these reasons are due to mean and unconsideret, there was no one at the counter for 10 minutes and I was blamed for apparently breaking a tennis racket even though I found it in that state.

I was with my younger brother who is a very matchure teenager and I were just about entering your store until your security guard did not allow us in the store due to our skin colour. We were both very offended by the abuse and I hope further actions will be taken.

I went upstairs to look for tennis rackets due to my cousins county final tennis match happening next week, whilst I was looking for tennis rackets i saw a broken racket in the middle of the ile so i placed it to the side and was accused of breaking it.

After I entered your store I went upstairs to the tent section due to camping season approaching us, I was selecting one of your finest tents which took half an hour due to the great choices and finally decided which tent I wanted. I went back downstairs with the heavy tent and went to the till but I did not see anyone at the counter. I asked someone if they can help me but they refused. I ended up waiting for 10 minutes and then left your store ready to complain.

I am deeply offended by the store staffs actions and am waiting for a reply,

Yours sincerely,

Tyrone Okoro

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