Nothing but problems since this system was install...

Nothing but problems since this system was installed. Just last week had a new panel and doorbell installed because they weren t working properly. Each time they come out they wanna charge you a $45 fee for a tech to come out to fix their equipment. After the tech installed the panel and doorbell the nest thermostat won t connect to the panel. After a call to tech support they said they would send out a new thermostat that I would have to install. He proceeds to tell me to remember we re the wires are connected so I can connect the new one up correctly. They don t send a tech out unless you pay $45 and they don t send one out to replace a thermostat or a door lock. I m paying you to monitor my home and you can t come out and fix your equipment when it s broken. Then I have to install equipment that you send me because y all don t do that. Stay away from this company. Any home security system would be better than these guys. Waste of money.