Stephanie Popovich

Review of HIlton Garden Inn Boca Raton

This hotel does not meet Hilton standards cleanlin...

This hotel does not meet Hilton standards cleanliness wise. Everyone at the front desk was extremely helpful and willing to help when we requested a late checkout while we were waiting for our company to rebook us. Stayed 2 nights and then told my company to rebook us in a different hotel because it was an uncomfortable stay. First walking up to the room there was not sticker placed on the door stating that it was sterilized and sealed like Hilton s have been doing nowadays with covid. I thought, no big deal, they must have cleaned it and forgot the sticker. Walking I to the room it felt very humid. I m usually a cold person so I keep my hotel rooms pretty warm. I had to have to air on low so that I could keep the air blowing in order for it to feel somewhat comfortable, but then I d be cold because of the humidity. It was a back and forth battle. There were tiny little ants Crawling around on the sheets ever so often. I killed probably 20 of them in the 2 nights I was there. Also saw a small roach in the bathroom. Not surprised because there were kids gummy snack on the floor next the the chair in the corner. Room did not feel clean at all. Also, the bathroom was stalked with just enough toilet paper for one person for 2 nights. I had to ask for more. But I m finding that to be a common thing nowadays. After being there for a few days I started getting a bad headache and sore throat. Didn t think much of it other than that i thought I might be getting sick. After getting fresh air and moving into the new hotel, sore throat is gone and headache is disappearing. I m highly allergic to mold and that may or may not have been the cause. I suggest the hotel look into that incase.