To be a hotel in a capital with great Spanish tour...

To be a hotel in a capital with great Spanish tourism, they can not speak Spanish. Only a Cuban cleaning lady could help us, because at the reception desk, a black rim already told us in a bad way that nouuu speak spanish with a face of disgust. They ask for your VISA upon entering and they keep a deposit, until the month after leaving the hotel they do not return it. The air conditioning in the room is, or you freeze or you grab, there is no middle ground. It does not include breakfast, and if you want it, it's $ 10 and it's bad and tasteless. On TV, not one channel in Spanish, and all the others are fatal, like 40 years ago in Spain. The windows can not be opened and all the noise from outside is heard. The hotel is worth it for its location, very close to Central Park and in the heart of Manhattan.