We called the Reception around 9am in the morning ...

We called the Reception around 9am in the morning for a unit cleaning up as there was an incidental spillage, which left the room in a bad smell. We were told the cleaners would come around. Waited in the room for 4 hours and no cleaner came. I called the Reception again and was told the cleaner will usually come in the afternoon now and she even had the gut to ask me if I could wait even longer until afternoon. I replied NO, as we have been holding off our daily activities for this cleaning up Long enough on our holiday.

Still waiting now, real disgrace on the service level. Don't ever think operating like a quasi monopoly on the island should give you the privilege of not attending to your customers like professionals would!