Alex Park

Review of Rosenthal Jaguar

I got my RR from Rosenthal and have been getting i...

I got my RR from Rosenthal and have been getting it serviced here. It is an overall a very good dealer. For the last few years, I can only really speak to the service aspect, which I would rate excellent. They are attentive, call you back with updates when they promise, and candid. Recently, Jennifer and Jack told me not to perform something prematurely until it starts to create an issue. I like that honesty, rather than trying to push all sorts of repairs on me. Jack left to run a Porsche dealer and am glad he is back. He was great before and he is great now. Offers up cell number and is available on weekends on cell, not that I would want to abuse that. And most recently, I had travel issues so I had the loaner car about 1.5 to 2 days longer and that was not a problem. All in all, they want to get your car fixed and not necessarily take you to the cleaners and back on the road as soon as possible. Can't say that about all high-end foreign car dealers in this area. Recommend Jack and Jennifer for sure.