With 1 star I feel I'm the minority here but this ...

With 1 star I feel I'm the minority here but this is my true story and I am an easy going person.

I am extremely disappointed. Just bought the Honda Accord 2 weeks ago. Made Appointments with the salesman twice and both times he was taking care of another customer (the same customer both times), and they were walk ins so he said. So we waited and waited. Finally get back to finance, after being told an hour prior that he was working on our papers. He tells us, he just found out about us 5 minutes ago???? So today, my husband decides to give you (1) more chance to redeem yourself. He has been there since 2:45 for a 3:00 appointment to a rattle in the door it's 4:30? He says nobody has touched the car. We are very disappointed and moving to another dealership.