I wish I could give this location and review 0 sta...

I wish I could give this location and review 0 stars, and wish I could write in the entirety of my complaint that catalogues my experience on a recall repair, however it would exceed well over the character limit.

To keep it short, I had a recall repair done one week for my power steering pump and lines after my PS went out, found out it was faulty when I took it back because my PS went out again. No initiative was made to contact me with updates on my car and was continually told "1-2 hours" every time I had to reach out. They almost wouldn't give me a loaner car after being jerked around and forcing me to leave me my car overnight. Their foul ups and incompetency costed me 2 days of my pay and 2 days of my life, more than that if you count them failing the first time around.

And if that wasn't enough, I was almost charged by the end of the experience. I had called numerous times and waited in their waiting room for hours.

Service Supervisors Rafael and Phillip both receive F's, Service Manager Yago is currently trying work with me on their training? Or something? IDK.

I don't know how to specifically categorize this, but I would say if you're getting a recall done, go elsewhere. They cut corners and fail their customer service. Also, double check everything is ship shape with your mechanic afterward with any work done.