H

Hnub Campion

3 years ago

Overall I was really impressed on my car getting f...

Overall I was really impressed on my car getting fixed. When I first entered the service place, what surprised me the most was..I have to know what would my warranty cover, so far it's been a while since I've signed those papers. But he didn't know what was covered and so I had to call over to Maplewood Toyota to get the information and they were able to pull it up within seconds!! I've always went there and was always satisfied no matter what. As I got my car back just on thursday (9/14), I noticed my paint was chipping off of my back bumper and went to lamettry for an estimate. I never seen it before especially when I had it towed in (8/22). It's been sitting at the dealer for three weeks and they had no clue because the person who I was with left the company a week before I picked up my car. It is not from the tow truck because it was raining that day when I had it towed in. The general manager said it could be from hot oil when lamettry said it's from heat. I did not had anything to do with heat especially when I only park it in the drive way. There was nothing there before and now the paint looks rusty and bubbly and its starting to chip off. Overall, I give it a three because the business I got at the end wasn't too satisfying, especially leaving my car with an empty tank at the time of picking it up. What if the car just died on me, I had the kids with me and it was literally to the E! You test drive it for almost a good solid month, you should at least put some gas in there.

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