Naomi albright

Review of Canauxrama

We booked directly for a 7pm cruise. We received a...

We booked directly for a 7pm cruise. We received a call that the 7pm was cancelled the night before and were told we could join the 9pm trip. We arrived 10 minutes before the 9pm cruise and there was no boat, and 6 others waiting for the same trip. Every call asking about the cruise we were given a new story and told to keep waiting. The boat never showed and the cruise never happened. Extra disappointing because it was our last night in Paris. They did process a refund without issue.