I understand that they do a lot of good for the co...

I understand that they do a lot of good for the community -- but they could hire more intelligent staff.

It says "serving ages 16-24" very clearly on their website. When I came, after hour of commute as a 24 year old, they refused my service.

I had to argue with their, presumably educated staff, the literal definition of "16-24". My goodness, they still didn't understand.