We showed up early but the lady at the front told ...

We showed up early but the lady at the front told us she could get us on one of the upcoming sleighs. Jeff totally ignored us and then when we said we were supposed to be on his he pointed us over to a different sleigh, that was a private ride. The staff wasn't very friendly and it was definitely a waste of $60.00. There was a baby that cried the entire time, we couldn't hear anything Jeff was saying during the ride so it was not a good experience.