Even though they didn't have the product I needed ...

Even though they didn't have the product I needed their customer service couldn't have been better!

They told me where I could try to find the product I needed online, in no way affiliated with them.

I did not have to go searching for an employee to ask a question about what aisle a last minor product I needed was in, not only did he tell me he walked me directly to what I needed! He then proceeded to actually help me find exactly what I needed for the best price, saving me about $30. from what I probably would have spent buying the name brand assuming it would last longer, AND it came with a cord I didn't need.

Checkout was quick, simple, and painless. They took me right at Customer Service even though what I had reserved, LESS THAN A HALF HOUR BEFORE!!!!, didn't work out (he opened packages and helped me try them pt on my laptop right there). Some sites still make you go through the regular lines. Then best of all he said they could dispose of my old dysfunctional non functioning laptop cord for me- so I took a picture of the information I needed to do a web search and happily handed it over for safe disposal!

I'm totally making the trek back across the river for computer related stuff, or even phone, printer, TV (if they do it) stuff! Forget Best Buy!