Horrible experience with John McMurtray in the ser...

Horrible experience with John McMurtray in the service department. I will no longer bring my vehicle to this location. I Missed his call, called him back twice left a message, and never received a call back from him in regards to the status of my vehicle. I then called the service department and was sent to voicemail after being told to hold for 15 min. After I knew something was not right so I got a Uber to check on my vehicle, only to see that John had a quote waiting for me of $1844.15. I came in for a recall and to get a bulb replaced initially. I am only leaving with the recall complete. Lesson learned. Thank you John McMurtray, your service changed my views on this location, and I will be sure to travel further to another Toyota location next time. I dropped my vehicle of at 1pm and did not receive it complete with the recall complete till after 5pm.