Samuel Koenig

Review of Harbor Group Management Co.

We had a bad experience in three main ways you sho...

We had a bad experience in three main ways you should care about at Hickory Creek Apartments in Columbus, OH

Safety:
Our door was busted in during the day because they refuse to put deadbolts on doors until after you get robbed. A lot of people get robbed in this complex.

Absurdness:
We had squirrels living in our ceiling and they had access to our apartment because the piping holes were not sealed off. I thought someone was in our apartment in the morning and I went out of the BR to find a LIVE SQUIRREL in my apartment. The office did not believe us multiple times after sharing and after a few weeks they caught a live squirrel IN OUR APARTMENT

Doing the Right Thing:
We packed up everything we had for move in day and showed up and the walls were not painted, nothing was cleaned and the carpets were dingy. We had everything so we had no choice to move in. On the week of my wedding I had to move all of our items from room to room so they could paint and shampoo carpets. They did a bad job with the carpets and didn t do deep stain cleaning. Upon move out we were charged $175 for stains to the carpet even though our check in forms display they were in bad condition. They claim we caused them from pets. We do not have a pet. We even asked for a walkthrough of the unit and wait for it They cancelled because they had already taken out the carpet because they were replacing with hardwood floors anyways.

We are being asked to pay for carpets we didn t stain, we marked on our check in form, AND they were replacing anyways.

I ve seen some hate for the maintenance crew but they were actually fantastic for us.

Anyways I recommend avoiding business with people who don t do the right thing.