San N

Review of Crown Chrysler Dodge Jeep Ram

The worst experience I had for a oil change, I was...

The worst experience I had for a oil change, I was scheduled for an appointment and they said "I don't see you on my system". They were okay with it and agreed to do the oil change. They did not provide any information what kind of oil will be used and what other things that needs to be addressed. They used conventional oil for a premium car which is dumbest thing for a dodge dealer. In the bill they added extra cost for replaced part which was not replaced.