We had three different people emailing us non of w...

We had three different people emailing us non of whom communicated with each other before asking us the client to provide documents. Most of the documents that we provided had been provided MULTIPLE times but due to lack of organization and communication between the VA loan staff they had no idea if items were provided. This company should provide/create a web link to drop documents so that all can review and see what has been provided. Staff should communicate with the main loan officer to see if things have been asked or provided before they ask the client to provide those items. Also, I find it of poor knowledge that they staff could not understand that someone who works for "their" state government can work for multiple agencies within that state and those agencies are "not" changes in job status. I have worked for NY State for over twenty years and this loan officer and other staff could not understand that when reading my job history. I have worked for several agencies but they are "ALL" NY State employment....a constant state of employment with no GAPS! This was by far the worst company to work for and we will be contacting our NY State Attorney General's office as well as the Better Business Bureau and the Department of Financial Services. In addition, I would like to mention that the "math error" which was for when this lender refers a realtor "we found our own realtor before we contacted the lender" was added erroneously to the CD. The lender tried to strong arm us into dumping our realtor and at the end they tried to make her take a cut in her fee, which is illegal to do!