Cyndi Chucay

Review of Mountain Land Collections

No one is going to like a collections agency, but ...

No one is going to like a collections agency, but these guys are the worst! I had no idea I had a bill go to this collections agency! I never received a call, a letter, or an email. I only found out about it when I checked my credit score. When I called to take care of it I asked why I've never heard anything from them, the woman I spoke with said they sent letters that stated return to sender and that they're not obligated to call us.. First of all it has been my address for 10+ years and I confirmed the address they had of mine and it was accurate. Second, why would you not call someone you've been trying to get a hold of for 5 years?? When I tried to talk to her about it she started yelling at me saying they don't have to call us! Come on guys! At least pretend like you're not the terrible business we already think you are.