Rang in advance to check had parts required and to...

Rang in advance to check had parts required and told to drop bike in and they would hold it while sourcing. On arrival told in fact could not source required left crank. Total waste of my time putting unrideable bike on train to get there then having to take taxi home as can't put bike on train to come home after 4. I'd like to be reimbursed my opportunity cost and cost of taxi fare. Any chance? Spoke with Matt, Mortimer Street. Extremely unhappy with that experience, especially as it's an Evans own brand bike.