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I was constantly told that they could not provide ...

I was constantly told that they could not provide services because they were full. I did not feel like a guest. They only "refresh" the bathroom while you are there. Even when I asked for the bathroom to be cleaned, I was told they could do it after 3 days. It was completely unbelievably. I was told that they were out of towels because there were too many guest. A Westin hotel should anticipate these kinds of things and make adjustments, especially for a prebooked large meeting. The restaurant was painfully slow as well. It was horrible.

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