I arrive with a fracture in my metacalpus, I have ...

I arrive with a fracture in my metacalpus, I have been waiting for more than 7 hours, the emergency room is empty (maximum 15 - 20 people) and the hospital cannot manage that, a Tim Hortons is much more organized that this hospital, employees (the white army) behave as if they are going to do you a favor.
It's sad, shabby, .... and above all far from the noble mission of a white army.