WorldPantry.com Reviews

Messed my first order to but after a call with CS everything was fixed

Ordered YumEarth gummy bears... great customer service and the product arrived much sooner than expected. Would happily order from them again!

Ive ordered from the ATKINS page and every time they selll me things that world pantry doesn't have in stock. They need to have a better inventory tracking. If you order online they should tell you it is out of stock. I have to email the company only to find out days later my order never shipped due to lack of inventory. The communication on their part just sucks.

Oddly writing a good review because there was a shipping error (shortage). Contacted them, described the problem in detail, and a week later I had the balance of my order.

People will mess up from time to time. The sign of a good team is that they acknowledged & fixed the problem; also are mindful of customer suggestions.

I received the product as promised BUT after paying $36.00 CDN for shipping on a $70.00 CDN order, I got a FEDEX bill for $34.15 CDN. Shipping and duties cost more than the tea I ordered!!! Will never order from here again!

Hi,
I was relieved to find a site to purchase Silver Palate's Cinnamon Muffin mix. It is really high priced, however, compared to what I paid at a retail store when it was carried in Michigan. When it was on sale, it was $1.99, regularly priced was $2.99. My coupons earned through purchases even give a maximum price of $3.49. Then add shipping, gees....
I liked this site, because despite contacting Silver Palate and even having a conversation with one of their executives, no resolution to obtaining the mix was offered.
I would be very happy to receive any promos that are eluded to on the order form. I love making bread from this amazing mix.

I ordered Christmas candy unavailable in local market and received my items in less than 24 hours!!

Excellent service, and very responsive staff when I had a question about my order. They answered the phone immediately and were very professional. My order was well-packed and super-fresh. Shipping was speedy. Thank you!

Garbage products, management, doesn t pay employees.