Bought my car everything worked out perfect i tota...

Bought my car everything worked out perfect i totaled out my car and ive been waiting on important paper work to send to my gap insurance ive been up here muliple times and also I call they never ever ever return my calls that why I have to come up here they dont do what they say they gonna do unless your buying a car they really dont care unprofessional I will not buy another car from them