Their service is bad and their advertisements are ...

Their service is bad and their advertisements are misleading. It takes more than a week till you get your phone (I am yet to receive mine), despite the 1 day shipment claim. I'll have to pay extra to get it in 6 days instead of 9, even if initially I've been told otherwise. And customer service is a nightmare. You have to ask the same questions over and over to get an answer that is not "We are sorry you feel that way, your order is a priority for us". And the questions were pertinent, such as, 'What is the cancellation policy?'.