Yesterday, I had my Toyota RAV4 serviced at the To...

Yesterday, I had my Toyota RAV4 serviced at the Toyota Lewisville location. I have avoided going to any Toyota because of my low opinion that came from my last two experiences in Grapevine. The location in Grapevine was actually shocking to me (compared to my experience with a Toyota dealership in CA) because the service waiting area was small and crowded, with cheap office style seats sitting right next to one another, without room between them. The room was poorly ventilated, had old industrial carpet and was downright unattractive. Their idea of refreshments for their customers were two vending machines, one for drinks and one for snacks, in the same close, small area as customer seating. The machines made noise and emitted heat on a hot summer day with a weak air conditioning system. Their restrooms were dirty and the door would not lock properly.

I took a chance and went to Toyota of Lewisville this time and I am very glad I did. It was extremely clean, with shining floors and aesthetically pleasing decor. There were 2 waiting areas with comfortable couches, loveseats & chair seating, a separate work area, and a cafe area for refreshments. The music playing was at a comfortable level and I was able to do some work while I waited. My experience was a pleasant one and improved my opinion of Texas Toyota dealerships. I will not hesitate to visit Lewisville Toyota for services in the future.