My 25 year old upstairs unit finally failed in the...

My 25 year old upstairs unit finally failed in the spring of 2014, and I solicited estimates from three different contractors. John Osgood at Service Wizard stood out because he went the extra mile in really understanding my needs, was creative in figuring out solutions to a few other issues I was having, and was thoroughly knowledgeable about Austin's rebate programs.

So far so good, but I'm always concerned when it comes time to do the actual work. Exactly who is going to show up at my house??? Will they be competent and experienced? Well, the Service Wizard technicians were outstanding! They were skilled at their craft, took pride in their work, and treated my house as if it was their own.