Black Tusk Studios - Microsoft Reviews

Hi
This is Tazzio Calderoni, and I would like to mention my experience upgrading my windows 7 to 10.
Was terrible, now my computer is not working, my files disappeared.
At the beginning was very exited to upgraded my computer, but when I tried to opened, took long time to got in, one time I got in, I noticed all my files disappeared, and then when I tried to got the internet, was too complicated, I didn't like the windows, and weren't very easy to manage, when suddenly, it got me out for restarting again, and was when my computer never came back.
The scream is black all the time, I waited hours and nothing happened, now I don't know what to do, how to get my files back.
Hopefully you get and answer for that.

Not sure where to leave a review for microsoft in general but the outsourced phone customer service to get a product you're paying for monthly is awful. You can sometimes get lucky with the right technician but today i had an hour call with a tech that had zero clue and was unable to transfer me.