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Horrible service!!!

Horrible service!!!
Wouldn't recommend to anybody. I called the shop to specify books availability and the girl assured me that there were plenty of books on stock. I asked whether I should reserve or pay in advance and the answer was: No! No worries, you are safe because stock is big. Finally, I came to the shop and they have NOTHING! The guy told me that School had booked all the books. I was trying to find solutions, asking whether they could give me one book from this order and order 1 extra book for this school if they are supposed to come in next several days, not today. But the guy was totally arrogant, as well as the girl, who was even challenging me, telling that they didn't have any girls in the shop the day I called. Unacceptable!!! No "we are sorry", no intention to find any solutions, just strange comments and indifferent behavior from the sales staff.

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