Karen Summerton Review of Buttermilk Falls Inn & Spa
My Massage deserves FIVE STARS.
My Massage deserves FIVE STARS.
If you want the best massage of your life, call up the spa and book Christine. The pain I was holding in my shoulders is gone. She finds the notes and works on them. She takes her time and the focus she has is out of this world. Thank you Christina for alleviating my pain.
Sadly, I was in treatment room #1 (closest to the lobby) and heard a lot of talking, shouting, and guffaws in the lobby. This is a spa, not a romper room. Keep it down. Request to be in a room farthest away from the lobby.
The locker room has one bathroom and one shower only, it got super cramped when I was done with my massage. I went back to my room to shower.
Now - for the 2 Stars.
Unfortunately I can't separate my Spa experience from the Inn experience.
The Inn was not the best at all - I stayed in the Captain's Room. The first night, I couldn't sleep at all.
-The air conditioning was not on, and we only had a wall unit fan that wasn't doing much.
-The sheets were old and beady, and caused a rash on my lower back. It was disgusting. No one is on staff, so there's a number to call, I called Ann and she immediately came and changed the sheets.
-The bathroom wasn't properly set at all, toiletries were not placed until the second day.
-The mattress was extremely uncomfortable - it rounded inwards.
Midway thru the second day, I noticed the air conditioning was working, and requested that it stay on throughout the entire stay.
We ended up leaving a night early, I didn't even care about getting a refund. I just needed rest. I didn't get the rest I was looking for, the first night - only got about 4 hours of sleep from the rash and sheets. The next two night averaged 4-6 hours. I really was looking for a nice getaway, but I felt like I needed a vacation for this vacation. For the price, it needs to be updated, immediately, service needs to be top notch.
Breakfast is phenomenal, I wish there was an option to order more or two items off the menu.
Desk Staff is great, super perfect.
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