I recently purchased a used BMW from this dealer, ...

I recently purchased a used BMW from this dealer, my salesperson was Jacques Deadwiley. After I had done all the paperwork and was getting in the car to leave he tells me that the owners manual and the spare key was missing and the previous owner was bringing them to him and he would mail them to me.I was not happy about this since I had already signed the "WE OWE" slip with nothing on it, this meant I was solely relying on Jacques word!
Now 27 days later he has mailed me a print out of the owners manual which he printed on one side so it is about 2 inches thick, needless to say it does not fit in the glove box and is worth about as much as the paper it is printed on. As far as the key is concerned he left me a voicemail saying he now hopes his client brings it in.

I have done some research and found out that when the car was made they programe 10 keys for the car and they are stored in a warehouse and you can only get them thru a BMW dealership for the low low price of $300.00 and the only place I have found a manual is on ebay for $100.00

He knew I was on a tight time frame since I had a long drive home and took advantage of that.
Bad news is I got screwed out of $400.00 The good news is I love the car!

I really do hope he makes good on his word but so far "not feeling it"