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Benjamin Smith

3 years ago

TERRIBLE place! For a friend's birthday a group o...

TERRIBLE place! For a friend's birthday a group of us rented a limo to do a wine tour around the Finger Lakes. We had a WONDERFUL time and all came home with more than wine that we can ever drink... but NONE of the wine was or ever will be from Heron Hill!

We were a small group, not a big bus, just a small group of friends who happend to arrive in a limo instead of a Sedan. When we pulled into Heron Hill, before we could even get out of the limo a woman came out of the winery waving her hands and screaming "no no no I don't think so, we don't do limos! You need to leave!" The woman would not have been ruder!!! She acted like we all planned to urinate on the steeps instead of PURCHASE bottles and cases of wine!

I would NEVER return to Heron Hill Winery after this experience!
I WILL tell EVERYONE I meet how terrible my friends and I were treated!
I DID spend my money (does this woman not realize we're in a recession and people are cutting back on LUXURY spending---so seeing people arrive in a limo should be a cue of 'wow, maybe these people are going to really spend some money'????) at another winery just down the road who were THRILLED to see a limo of a small group of friends out for a great day of wine tasting.

If you want to be shunned away like a leper... go to Heron Hill... if you want someplace that is welcoming and excited to see BUSINESS walk through the door... go somewhere else!

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