Shona BoneJourMTL

Review of Hopper

The way a business operates during crisis shows a ...

The way a business operates during crisis shows a lot. My flight has been cancelled by the airline, and hopper (who I booked through) has taken all phone numbers down, isn't responsive to messages and isn't responding to emails.
As a small business owner, I would never do this to my clients during a time of need. The airline will be sending the refund through hopper, but will I ever see this refund?