I've brought my BRAND NEW truck in twice and not r...

I've brought my BRAND NEW truck in twice and not received any fixes that I need. The first time I had an appointment for two issues. One, I said there was an issue with the driver's window, it keeps giving me an error that says "roll down window and roll back up". The second issue was the acceleration seemed to "flutter" at about 40 miles an hour. The tech adjusted my window pressure sensor, and then tried to charge me for it - the weathertech guard was causing the issue (you guys installed it). The other issue, the fluttering, was said to be fixed by an update to the computer system that just came out.

I left the lot and immediately had the same fluttering, and a few days later, the window alarms. I am very busy and wasn't able to successfully bring the truck in for sometime, and this visit was the second visit. I reported both of the same things, along with an odd clicking sound that had started from under the hood. I had also hit a large piece of snow in the road, and bent my air damper in the front and asked that to be appraised for repair or replacement. The guy who processed my truck for inspection, down-played the clicking noise saying that that was normal, down-played the acceleration fluttering, saying that was normal for newer trucks, and also down-played the window problem, saying it was the weather tech, and nothing can fix it! So all in all, my truck got in for an oil change AND THAT'S IT! After telling him all of this and him diagnosing and "fixing" the issues, he joked to me, "well we've taken care of all your issue so far, you could almost drive away now". I never received an estimate for the damper damage either.

I do not understand how a brand new truck can have these issues, and the service technicians say that the condiditions are normal. I will be taking much truck elsewhere for maintenance going forward, and to diagnose the current issues your tech refused to submit on the work order for inspection.

What was a fairly pleasant buying experience, and would've garnished my word-of-mouth referrals, has turned into a word-of-mouth cautionary warning to anyone who asks me about your dealership due to the poor service dept follow-up.

The fluttering, just to add more detail, only happens when I am cruising at about 40 miles an hour, which is fairly common for city driving. When I accelerate at that speed, not a hard accelerate, but just pushing up to 41 or 42mph to adjust to traffic conditions, it flutters. It seems like the fuel injector is not spraying properly, or the engine is losing power somewhere. The feeling you get of going over small bumps and you bounce up and down is the same feeling I get, but instead of up and down, it is front and back. The service tech told me to start "punching it" instead of depressing the gas pedal slowly.