Awesome hotel! We upgraded to the top-floor canal-...

Awesome hotel! We upgraded to the top-floor canal-view room in the old part of the hotel. Unfortunately can only get the lift part way to the rooms and have to carry bags the rest of the way - which involves fairly steep steps. But if you're in a standard room, it's no problem. Staff are very friendly. Bit strange you have to hand your key in to reception every time you leave the hotel, but at least there's no risk of losing it.