Frank Chow Review of ELECTROLUX S.E.A PTE LTD
My electric induction induction stove came within ...
My electric induction induction stove came within with my condo at Parc rosewood, within 3 years, it began to fail with E9 indicator. On average we cook 4 times a week, just for lunch. It cost around $95 just for the technician to come down to inspect and another $500 to change the components. The technician told us it is possible water seepage. We had it repaired and now, 2 years later, it broke down again, not sure what is the issue this time but certainly not due to water seepage. The technician and customer service are generally ok and helpful, but I certainly don not have much faith in the product. I am getting the technician to come again, not sure how much it will cost again, just the house call will cost $95, if it is going to cost another $500, I strongly discourage people from supporting this brand. I will continue with this review pending on the results of the investigation tomorrow. It almost felt like there is a time bomb tied to the warranty period.
Technician came in, visiting and inspection cost is 95, and replaced interface at 75. Worked well for a few hours by day 2 the hob shows E9 error code again. Rather disappointing
Day 3 technician came and save the day. He cleaned the glass panel and did not charge this time. Warranty a bit short, just 3 months. Good service!

Comments: