C

Christine Bowley

4 years ago

Waited for an hour for tow truck. Called when it w...

Waited for an hour for tow truck. Called when it was 10 minutes late just to get an update. Either Taylor/Kayla answered the phone. She told me the truck was en route and 10 minutes away.
15 minutes passed and I called back to check. First, she let the phone ring and then hung up. Then she sent me straight to voicemail. When she finally picked up, the same girl told me they were busy and I was rude for calling.
I asked to speak to her manager and she told me she was the owner.
I cancelled the tow.
10 minutes later I got a call from the tow truck driver telling me he was in Dade City. (I was stranded in Land O Lakes). Clearly not 10 minutes away ... Clearly Ms. "Owner" had no idea where her trucks were ...

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