The Ritz-Carlton Hotels of Boston

The Ritz-Carlton Hotels of Boston Reviews

4.3
S

Syn K
Review of The Ritz-Carlton Hotels of Bos...

4 years ago

We stayed around Christmas season 2019 and it was ...

We stayed around Christmas season 2019 and it was horrible experience. There was urine stain on toilet seat..omg.. I couldn't believe that! Front desk sent some cleaning man and it got removed by applying some chemicals. Not offered any room change at the moment. Ended up getting 20% off from total but still.. it was not something we can expect from Ritz Carlton.

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