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Prior to checking in, I received an email confirma...

Prior to checking in, I received an email confirmation of my reservation which was not correct the day of arrival - I had reserved 2 queen beds and they had 1 king. I requested 2 beds due to sharing the room. When I called their customer service they said they couldn't guarantee 2 queens, even though that is what I reserved. Luckily, I was able to get 2 queens when I arrived. Hotel charged card for 1 night before checking in. I have never seen a hotel do that. Only has free WiFi for 1 device per room unless you pay the resort fee. Fitness center also not included unless you pay resort fee. Even the coffee in your room and is not free. Shower door was in disrepair and shower was not clean. Bathroom door would not stay closed. Upon checkin, I requested to split 2 rooms on 2 cards, but they charged the same card upon checkout. I will never stay here again.

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