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Hotel needs to be on the same page with communicat...

Hotel needs to be on the same page with communication. There was a lot of services that was provided but was not made aware of. We checked in Saturday 9/17 @ 3:30 for our friend bachelorette party. The room we originally had was a simple standard 2 bed room, we wanted to upgrade but we were told by (Fabien) that all of the 2 beds rooms were sold out!. But come to find out, they were not! Our other party showed up 30 mins later, they were booked for a 1 bed bedroom, but got a 2 bed bedroom, twice as big as ours!. We were very disappointed that we were lied to and wasn't acknowledge of our staying.

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