Gere Chu

Review of Hilton La Jolla Torrey Pines

The one star is for location.

The one star is for location.
Outdated hotel, staff wasn't interested in solving the guest needs.
We booked our room with 2 months in advance. Noted we'd check in at 11:30pm.
When we arrived and told the front desk emoloyee our name he just turned around and left, not without asking a night admin to take care of us.
Poor lady she had to give us the news that they sold our room and had no rooms to give us.
They offered a cot bed mattress in a auxiliary room. (#3095). Please avoid that room at all cost. It looks like out of the movie 1408.
Even the bell boy gave us a skirmish look when found out which room they gave us.
Breakfast was bad.

Overall, it feels like a 3 star road hotel that once (25 years ago) was maybe decent.