Judi LePage

Review of Triton Pools

I have been using Triton Pools for years and have ...

I have been using Triton Pools for years and have noticed that the service has been declining. Today was the worst experience ever. I went to talk to Paula regarding a replacement part for my pool and gave her the part number. She told me that was not the part number it was the serial number and sold me a part for $300.00. I went home and immediately saw it was not the same as the part I required. I returned to the store within 20 minutes of my purchase and she refused to do anything for me saying all sales are final. Even though she was the one who sold me the wrong part she was not even willing to credit me for the $300.00. Customer service is disgraceful and I will not ever recommend them. Very disgraceful and not the way to run a business.