My partner and I got engaged and decided to celebr...

My partner and I got engaged and decided to celebrate the event in a quality hotel! When we arrived at the store in the parking lot of the Hashomer hotel, he said that there was no more parking and that we would have to look for available parking in the area - hallucinatory! For the first time in my life I come to a hotel that sends me to look for parking elsewhere!
Finally, we arrived to check in at 15:00, what we saw was a queue of people to get to the officials .. Let's put aside the fact that there is no observance of the rules of the Ministry of Health, we waited close to an hour to check in, tired From the long drive, no one offered us to drink even a glass of water! The clerk told us he was sorry for the wait and that the hotel was fully booked - a fact of interest to me! I arrived at the 5 star hotel not to wait an entire hour and not to dry out from this heat without even a glass of water! He "pizzaed" us in the suite and promised to stay the next day until 4 instead of 12. When we got to the room there was 1 bottle of water (this is what should be enough for us after we drank nothing) we showered and made sure to close well - which did not help because all the water came out and a pool was created, it was not Nobody cared when I commented on it! The climax was that the maid knocked on our door at 7 in the morning and woke us up and at the height of her impudence also opened the door and entered the room while we jumped out of bed in a panic! According to her at the reception we did not update her that there are people in the room - wonderful.
I have never experienced such awful service in any hotel! I will never come to this hotel again and make sure that our family and close friends also know about it.
After all we wanted on this vacation was just to rest, and celebrate our joy, everything was ruined,
Thanks to the Sheraton Hotel, we did not expect such awful service!