Abdul Afghan

Review of Harrison Hot Springs Resort & ...

Overpriced and outdated rooms. I'd be disappointed...

Overpriced and outdated rooms. I'd be disappointed if I paid half of what I did.
The ground floor reception, lobby and restaurants make you feel like you've just entered a fine hotel, but the rooms are a real disappointment. And the fact they're understaffed at reception so you have to wait an hour to check in. Also strict about checking out at 11am, then a long queue again to check out! No concern for customer service or customer experience.
For me this place would be the last resort!