Laurie Diaz

Review of Johnstons Toyota

I picked out the car and was just waiting on getti...

I picked out the car and was just waiting on getting a loan through my bank. They told me to put a deposit so that they can HOLD the car for me, so I did. When I got my loan approved I told them I'd be coming in to pick it up and they informed me that they had already sold the car even though I put a deposit!! They never called to inform me they had done it, or asked me to make a bigger deposit. They just sold the car out from under me. And its becoming a hassle to get my deposit back. Instead of just crediting the money back to my card instantly like they said they would. They almost made me drive all the way over there with my reciept after the inconvenience they caused me! I had to go to another dealership even farther away to get the car I wanted. They missed out on a sale!