I was recently a bridesmaid in a wedding and we go...

I was recently a bridesmaid in a wedding and we got our beautiful Amsale dresses from Jaehee. They ordered an 8 which was a little large on me but the seamstress started pinning and tucking and by the end of the first fitting is was looking wonderful. At this point the seamstress was also very nice and professional. My second and last fitting was scheduled by Jaehee employees for 2 weeks before the wedding. When the seamstress tried to zip the dress up it was like something out of a cartoon - if she could have put her foot on my back to get more traction to get the zipper up I believe she would have. After a lot of sucking in, pulling and pinching, it finally went up. Only problem was I couldn't breathe. When I did breathe the eye hook snapped. I expressed my concern then but she assured me (and why shouldn't I believe her?) that it would be fine and that the dress would "stretch."

Fast forward to the wedding day, 45 minutes before photos and no one could get the zipper up. The bride's aunt who is a seamstress had to be called in to rip the side open and re-stitch the dress by hand. Even still, the bra inserts, which I paid extra for, had to be taken out in the end.

Fast forward again to today when I went in to show them the dress. They had me put the dress on, the seamstress came in and immediately began pinning and detailing how she would fix it something I didn't ask for and didn't want (why would I want the same seamstress to "fix" it?) The first words out of her mouth were, "Were you ovulating?" which I found rude and crass. Yes, I understand why it was asked but really? Even if that had been the case it wouldn't have accounted for the insane, corset-like tightness of this dress. (Even after the bride's aunt had let it out a bit and taken out the inserts I couldn't take a full breath the entire evening.) The seamstress then claimed that the zipper went "right up no problem" at the time of the 2nd fitting. When I disputed her she raised an eyebrow, squinted her eyes, and pursed her lips at me before walking out. She never even looked at the dress off of me. I was then asked why the alteration appointment was made two weeks before the wedding not sooner with the insinuation that it was my fault so much time had passed and that was why the alterations were off.

End result was a rude seamstress who didn't even look at the dress thoroughly and left after I disagreed with her and a store that would rather their employees do more work for free than refund money already paid. I want to be very clear that Jessica (who mediated) was very nice throughout the process as were the rest of the staff pre-complaint (though I didn't have much interaction with them). That being said, with my wedding a year away I will not even consider Jaehee, nor will any of my friends who saw the entire debacle play out. (P.S. Each of the other bridesmaids who received alterations there (3) had similar issues - too tight, eye hooks busting on the day of the wedding, etc - albeit not to the same extent.