POOR CUSTOMER SERVICE; FALSE ADVERTISING; NO RESPE...

POOR CUSTOMER SERVICE; FALSE ADVERTISING; NO RESPECT FOR A HARD EARNED DOLLAR! on Thursday 6/11/20 @ 2pm! We walked in with $40,000 in hand and left with nothing because the manger was joy riding in the vehicle we made an appointment to see. Yes, so pre-approved the bank is giving us suggestions on where to go. If I could give a zero I would. On TUESDAY 6/9/20, MICHEAL ALLEN made an appointment for us to meet with JIM MCKECHAN today at 2pm. We arrive on time and JIM is nowhere to be found apparently neither is the vehicle we made the appointment to see. Some guy who never introduced himself said he could bring around a similar vehicle because the vehicle we asked for was with the manager. It was advertised as having 10 miles but we were informed that managers get a demo and they usually take the best cars out. What is that even? So now there are definitely way more than 10 miles on this vehicle now. Then the guy says we can get the car in morning or tomorrow some time. When I spend $40,000 I should be able to drive off in the car of my choice in that price range especially if I had an appointment to buy it 2 days prior! But because the manager decided to flex a privilege we drove all the way to another state FOR NOTHING!!! I will be informing our bank of this so that they are cautious of any future business with these people.