Just brought our Flex in for the installation of a...

Just brought our Flex in for the installation of a normally factory-installed option, the hidden trailer hitch. We bought the car from inventory at another dealer because it had everything we wanted, but then realized we needed a hitch. The dealer we bought it from refused to install it for us, insisting that it can only be done at the factory.

We were surprised that Thomas was not only willing to take it on but actually had experience doing this retrofit. Price was reasonable and they did a perfect job--just as if it had been down at the factory!