Alison Kingsley

Review of Sheehy Honda

As a first time car buyer, this has been a horribl...

As a first time car buyer, this has been a horrible experience.
Upon buying my car, I was very satisfied with the low APR rates they offered me for a brand new Accord, and left the dealership very excited. However after the purchase, things quickly went downhill. It s been three months of my having this car now and I still do not have a license plate. Why? To make a long story short, DC won t let me register my vehicle there because I am a college student under my dad s insurance in GA (if you want a DC plate, your insurance, tag, and license must be in DC would ve never known until after they initially declined my finance plan because my insurance isn t in DC), so when I switched my title to GA after being advised by a (former) employee that I should be fine with my current Drivers License and information and using my dad s address in GA, wrong. Now, I am dealing with getting calls during class from representatives for GA Registration that my registration cannot be processed because the address provided to them was my DC address. It is so incovenient that I had to drive from DC to GA, a 10 hour drive, and am missing school to JUST NOW get my proper drivers license. Their staff needs better & more proper training because if I knew this was an issue from the jump, I would have gotten my license changed months ago. The GM, who didn t state his name when I was just on the phone, had nothing positive & had no interest in compensating me for the huge inconvenience of consistently having to drive back to the dealership to get new temp tags, or for me now having to take away from my life to come to GA. I m very displeased with their customer service, so just beware, especially if you re a first time buyer and a college student like I am.

At the end of the day, I was going to give them my money and buy a car. Now, I want nothing to do with this dealership because of their incompetence and poor customer service values. Oh! And on top of that, now I m missing class and running around 4 states down to deal with something I could ve had handled in July, had they just been transparent with me. Not looking forward to going back to get my 4th paper tag